HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended Warranty - 5 Year - Warranty Dl20 Gen10 Svc
SKU: 12482118463

HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended Warranty - 5 Year - Warranty Dl20 Gen10 Svc

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Description

HPE Pointnext Tech Care Essential Service with Defective Media Retention - Extended Warranty - 5 Year - Warranty Dl20 Gen10 SvcHPE Pointnext Tech Care Essential Service with Defective Media Retention offers proactive, enterprise grade support designed to maximize uptime and optimize performance for HPE DL20 Gen10 environments. This extended warranty elevates traditional support by combining 24 7 access to product specialists with rapid on site coverage, guaranteed response times, and the protection of defective media retention. Engineered for IT teams that must move fast,

HPE Pointnext Tech Care Essential Service with Defective Media Retention offers proactive, enterprise-grade support designed to maximize uptime and optimize performance for HPE DL20 Gen10 environments. This extended warranty elevates traditional support by combining 24/7 access to product specialists with rapid on-site coverage, guaranteed response times, and the protection of defective media retention. Engineered for IT teams that must move fast, reduce risk, and keep their data center running smoothly, this service ensures you receive expert guidance, predictable support costs, and tangible value across the lifecycle of your Gen10 deployment.

With HPE Pointnext Tech Care, you don’t just get help when something goes wrong—you gain a partner focused on preventing issues, streamlining configurations, and improving operational efficiency. The Essential Service tier is designed to deliver reliable, comprehensive coverage that aligns with the critical nature of DL20 Gen10 servers in today’s data-driven environments. Customers benefit from direct access to specialist resources who understand HPE hardware, software, and the best practices for deployment, optimization, and maintenance. The inclusion of Defective Media Retention (DMR) adds an additional layer of security and convenience, enabling secure handling and retention of failed media as part of the warranty program. All of this is backed by flexible channel options, including telephone support, moderated forums with defined response times, automated incident logging, and real-time chat for fast, efficient resolution.

In practice, this service translates to reduced downtime, faster incident resolution, and a more predictable IT budget. The 5-year duration provides long-term coverage for Gen10 deployments, allowing organizations to plan more effectively and avoid the financial and operational disruptions that can arise from device failures or coverage gaps. The on-site service option ensures that critical issues are addressed where they occur, helping to minimize business impact and keep your data center operating at peak efficiency. Whether you’re expanding a DL20 Gen10 footprint, refreshing hardware, or maintaining a mixed environment, HPE Pointnext Tech Care Essential Service with Defective Media Retention is tailored to support mission-critical workloads with reliable, professional assistance.

  • 24/7 access to telephone support and multiple channels to engage with product specialists, ensuring help is available when you need it most.
  • On-site service location options to maximize reliability and minimize downtime in demanding production environments.
  • 4-hour parts and labor service response time for rapid issue resolution and reduced maintenance windows.
  • Defective Media Retention included, enabling secure retention of failed media for auditing, replacement, and compliance purposes.
  • Five-year service duration, delivering long-term coverage and consistent support for DL20 Gen10 deployments.

Technical Details of HPE Pointnext Tech Care Essential Service with Defective Media Retention

  • Warranty duration: 5 years
  • Service type: HPE Pointnext Tech Care Essential Service with Defective Media Retention
  • Response time: 4-hour parts and labor
  • Support channels: 24/7 telephone support, expert online chat, moderated forums with defined response times
  • Service location: On-site service option available

Note: The exact specifications, including UPC, SKU, and other itemized technical details, are not provided in the input. For precise product specifications and catalog data, please refer to the official HPE or Synnex specification sheets tied to your DL20 Gen10 configuration.

How to install HPE Pointnext Tech Care Essential Service with Defective Media Retention

  • Confirm eligibility and add the HPE Pointnext Tech Care Essential Service with Defective Media Retention to your existing DL20 Gen10 support contract or purchase as part of a new deployment package.
  • Gather your DL20 Gen10 serial numbers, order numbers, and any relevant asset IDs to enable rapid service activation and accurate case routing.
  • Coordinate with your HPE account representative or authorized partner to set up a service entitlement, preferred contact channels, and on-site service preferences.
  • Define the coverage scope, including on-site response options and 24/7 support requirements, so HPE can assign the appropriate specialist teams and ensure rapid escalation when needed.
  • Prepare your environment by documenting critical workloads, maintenance windows, and any known issues to facilitate proactive troubleshooting and fast, effective incident handling once the service is active.

Frequently asked questions

  • Q: What does Defective Media Retention (DMR) entail?
    A: DMR allows for the secure retention of failed media as part of the warranty coverage, which can aid in auditing, replacement processes, and data integrity verification. This is provided as part of the Tech Care Essential Service package.
  • Q: How quickly can I expect on-site support?
    A: The service includes a 4-hour parts and labor response time, with on-site support available to address issues that cannot be resolved remotely, minimizing downtime for DL20 Gen10 deployments.
  • Q: Is 24/7 support available?
    A: Yes. You can reach HPE support by telephone 24 hours a day, 7 days a week, along with access to expert online chat and moderated forums for faster guidance and incident handling.
  • Q: How long is the warranty coverage?
    A: The coverage extends for 5 years from the start date of the service, providing long-term protection for your Gen10 DL20 servers and related components.
  • Q: Does this service include on-site maintenance?
    A: On-site service is available as part of the Essential Service package, designed to reduce downtime and improve reliability in production environments by bringing support directly to your data center.
  • Q: What types of issues are covered under HPE Tech Care Essential Service?
    A: Coverage typically includes hardware failures, component replacement, proactive guidance, configuration assistance, and general technical support for the HPE hardware and software in scope, with rapid escalation and access to product specialists as described in the service terms.
Shipping Notes
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Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 12482118463

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catnip
Los Angeles, US
★★★★★ 5
Good Product
I love this brand, but haven't been able to find it lately in stores in my area. It's probably the best self tanner I've used overall. Shipping from this seller was pretty quick. Color is believable- even on my pasty pale, next to white skin. If you're like me, you have to be careful of products that turn you orange. With the "dark" shade, you still need more than one application to actually be dark. To me, that's okay because you can control the color. First application gives a nice color, second application gives a deeper tan. However, I may get the ultra dark next time. I love the sprays best because they dry fast, give the best, most even, controllable application and I have better luck with these than lotions. With lotions, you are gooey and sticky and there is more stuff transferring on your clothes. Never wear white anyway when you first apply self-tanner! Best to do it before you go to bed. I really like that it is tinted. Not only do you get an instant, believable color while you wait for the self tanner to do its job, but you can see where it goes so you don't end up with streaks. Because of the tint, place an old towel on the floor as a drop cloth. Wash your hands between applying to body parts to avoid staining your palms. Yeah, the usual Self Tanning 101 stuff. You do end up with a hint of that self-tanner smell and I have used other products that are better as far as this goes, but it's nothing too bad. They all have that smell to some degree or other. Your tan lasts about 4-5 days and is easy to exfoliate off, without flaking off in weird patches. Best of all, this product is cruelty-free and no animal testing!!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on March 25, 2016
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Verified Purchase
V. White
Louisville, US
★★★★★ 5
A fantastic self tanning product.
I have been using this self tanner for years. So glad Amazon carries it. It's a bit tricky to use and be prepared to use in an area that is protected. Like using a drop cloth and using care with surrounding areas. It also can stain hands and feet so use gloves and cover the bottoms of your feet. The good part after all that is ,a beautiful deep rich tan. I have fooled many using this product. You cannot spray too close or it will run or not go on evenly. It also at times has faulty cans that drip and are messy. Used to that after all this time. The liquid that leaks is green. Now after all that, it does not sound all that appealing but, trying to give some guidance because it is worth the effort. I have heard rumor that it was used on the show Baywatch to give them that true sun kissed bronze look. It literally in one spraying has you tan. You can darken by using every few days. I usually spray it on before bed, let it dry well and wear overnight to let it set up and develop. It has a sort of almond scent so the smell is decent. I will mist my face alone if I just want a bit of color during the colder months before I leave the house . I just mist a bit less and let it dry. Not saying this is the most user friendly product but, will keep working around its faults to keep glowing. Best at home tan as good as a spray tan from a salon.
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Reviewed in the United States on December 19, 2015
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Verified Purchase
Sandra Jimenez
San Leandro, US
★★★★★ 4
Beautiful bronze color!
This is a nice spray mist tan that gradually gets deeper in color within a couple hours after application. It did not make me look orange at all rather a great beach bronze color. It’s a bit difficult to spray my legs evenly all around while staying within the range/ distance it recommends in order to avoid lines, drilling and streaks. Next time I’m asking my friend to spray me. The spray mist on skin will stay on for 3 days before it begins to wear offs. I suggest exfoliating in between spray tanning
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Reviewed in the United States on July 28, 2019
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Verified Purchase
The.Masked.Reviewer
West Palm Beach, US
★★★★★ 3
Great self-tanner -- VERY light color
Size: 5 Fl Oz (Pack of 1)
First of all, I must confess -- I am a self-tanning junkie. Okay -- I said it. I have used MANY, MANY self-tanning products over the years. This was the first time I had purchased this brand, and I was pleased. Pleased. Not thrilled. Just pleased. The product delivers nice, good quality color. It has a pleasant feeling on the skin. Smells lovely. My ONLY complaint is this: the color was not dark or deep, which is the #1 thing I seek in a self-tanner. I want deep, dark color -- I want to appear...well....TANNED! This product simply did not deliver the dark color I was seeking. I would definitely recommend this self-tanner to anyone looking for a LIGHTLY COLORED tanning effect. This product delivers a lightly peachy-colored tan. It dries VERY quickly and evenly.
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Reviewed in the United States on September 30, 2022
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Verified Purchase
Amber
Draper, US
★★★★★ 5
The best
Size: 12 Fl Oz (Pack of 1)
I’ve purchased all the best brands of self tanner at Ulta. This is the only brand I’ve used that actually doesn’t have that smell we all hate. Other brands claim to not smell but they always end up smelling, but not this one. And the tan looks so natural and amazing. Repeat buyer and will be putting this on auto ship. I would recommend the lotion however, over the spray. The spray didn’t go on as even as I hoped, but I’ll just switch back to the lotion. Just thought I’d try something different this time. The lotion is amazing.
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Reviewed in the United States on September 11, 2022

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